Microsoft Dynamics 365 for Field Service

Empowers companies to improve customer satisfaction, first time fix rates, and resource productivity.

Microsoft Dynamics 365 for Field Service

Stay connected to your Customers by providing the Service experience they expect.

Your customers drive your business and their satisfaction is imperative to grow your business. You must manage your service effectively to ensure a maximum level of customer satisfaction and retention while generating a profitable revenue stream for your business. Your customers demand a higher level of service every day, and the process of efficiently dispatching service calls to the right skilled technicians with the right equipment is critical to your success. Microsoft Dynamics 365 for Field Service is transforming the landscape of the service industry.

Tracking & Managing Field Services in Dynamics 365 enables you to:

  • Track and manage Field Technicians productivity and response to service calls
  • Dispatch the right talent to the applicable service calls with the right equipment
  • Track work orders with user defined criteria and manage routine and unscheduled equipment maintenance
  • Flat Rate pricing capabilities allow your technicians to give on-the-spot printed price quotes to your customers on specific services from your pricing catalog
  • Manage your Service Contracts more effectively with instant access to contractual terms and pricing before your technicians are dispatched to the site
  • Maintain the accuracy of service contracts, warranties, and installed products across customers, geographies, and locations
  • A connected field service team to reduce downtime, maintenance costs and first time fixes.
  • Provide Mobile Field Enablement – Provide service technicians with complete customer insight, real-time guidance and cross-team collaboration

Microsoft Dynamics 365 Application Suite

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Project Manager & Supply Chain Manager, Industrial Electrical Company

“I cannot thank you all enough for all your hard work and dedication to our project. We are extremely excited about our future together with Microsoft Dynamics 365(AX) and SIS. I am happy to say there is not one person in our organization that does not know for a fact that we chose the right partner in SIS.”

Ready to learn more? Contact our solution specialist.

Microsoft Dynamics 365 Field Service Videos

Microsoft Dynamics 365 Pricing

Why Partner With SIS?

SIS (Strategic Industry Solutions) helps project and service focused companies manage every stage of the delivery and service life-cycle with complete Project Management, Project Accounting, Job Costing, Business Intelligence, and CRM Software built on Microsoft Dynamics.  We help our clients manage cost and risk and deliver their unique value to their customers with proven software and 20 years of Industry Experience.

The SIS solution based on the ground breaking Microsoft Dynamics 365 is the most complete and integrated solution in the A/E/C – Professional Service marketplace today, focusing on mobilityease of use, and integration. The unified business application environment.

Our Focus Is “Your Industry” Not Just Technology!

Ready to schedule a demonstration?