Microsoft has released the April 2019 release notes, which includes hundreds of new features for Dynamics 365 and Power Platform to release between April and October 2019. This major release is the first update where all our customers across Dynamics 365 will be on the latest version and on a regular update schedule. It is also a model of how major updates will be performed going forward in April and October every year.
Preview the key dates schedule for the April 2019.
The April 2019 release includes hundreds of new enhancements and capabilities across Dynamics 365 applications including Sales, Marketing, Customer Service, Portals, Field Service, Project Service Automation, Finance and Operations, Talent (HR). In addition, a new set of mixed reality experiences using Microsoft Layout and Microsoft Remote Assist will preview in May 2019. These set of tools allow users to test-drive office, warehouse or factory designs in a HoloLens headset and then takes it a step further to allow you to share what you are seeing with colleagues or Shareholders via a conference call.
The April 2019 release delivers continued investments in artificial intelligence capabilities that leverage the power of Microsoft AI research, tools, data, and the Power Platform to help organizations transform customer service, sales, and marketing functions. AI for Sales provides actionable insights to drive personalized engagement and proactive decision-making. Market Insights empowers service driven organizations to solve problems quickly and effectively. In addition, sales teams can gather potential customer intelligence and find new leads. The Customer Service Insights app empowers informed decision making to improve resolution rates, reduce wait times, and decrease customer service costs.
New Power Platform capabilities combine Power BI, PowerApps, Microsoft Flow, and the Common Data Service to extend, customize, and integrate Dynamics 365 and Office 365 into your environment. The April 2019 release provides major improvements to enable business analysts and makers to build higher-quality reports, apps, and workflows easier and faster than ever before.
Data integration provides built-in connectivity to the Power Platform and more, with data across hundreds of business systems, enabling rich and intelligent experiences. The Common Data Model provides consistency for recognized business entities across Microsoft Dynamics 365 and Common Data Service, increasing value and saving time for application developers, ISV partners, and integrators. Read more about Microsoft Open Data Initiative to connect information trapped in internal silos to attain a complete view of their customer interactions and operations.
Starting February 1, 2019, Microsoft will provide a preview of some of the April 2019 update features for you to validate in a non-production environment before the features deploy in production. These previews will provide an opportunity to validate the update before applying to your production environment and test the new features before you roll them out to your users.
Microsoft has published a set of FAQs on how to enable and validate these previews.